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TextNow Reviews

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Overall Rating

4.5
11 Reviews
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About TextNow

TextNow is a Voice over Internet Protocol (VoIP) service that provides users with the ability to text and call any number in the United States and Canada when connected to WiFi, at no cost. Users are provided with a real phone number which can be used on any smartphone, tablet, or desktop computer with an internet connection. TextNow began as a service allowing users to make phone calls and send text messages through a Wi-Fi connection to any phone number in the U.S. or Canada for free. Today, TextNow also offers its Free Nationwide Talk and Text Plan to users with compatible devices. With the TextNow app, users can get nationwide talk, text and data coverage from the nation’s largest 4G LTE & 5G network, without having to worry about bills. Users can get a new phone number free with the US area code of their choice (or use the phone number they already have) and start calling and texting freely to anywhere in the US and Canada. TextNow is the ultimate solution for free texting and calling with your own phone number. Users can use the TextNow app over wifi or get the TextNow SIM card for phone service. They can also access their account from any device and enjoy cross-platform features. No monthly bills, no contracts, no hassle. Phone smarter with TextNow. TextNow is a wireless service that offers users unlimited calling and texting to any number in the US and Canada. Users can get a free phone number and use it on any device.

TextNow Pros & Cons

Pros & Cons of TextNow

Pros

  • Affordable Plans: TextNow offers competitive pricing, making it budget-friendly for users.
  • Free Calling and Texting: Users can make free calls and send texts to other TextNow users without additional charges.
  • User-Friendly App: The app is designed for easy navigation, providing a seamless experience for users.
  • Flexibility: Users can choose phone numbers from various area codes and access services via the app or SIM card.
  • Unlimited 2G Access: This provides a backup option for users who may need basic connectivity.
  • Automatic Renewal: Plans can be automatically renewed without contract penalties.

Cons

  • Reliance on WiFi: Full functionality depends heavily on a stable WiFi connection, which may not be available in all areas.
  • Call Quality Issues: Users may experience poor call quality or dropped calls, especially during handoffs between WiFi and cellular networks.
  • Ad-Supported Free Plan: The free plan includes advertisements, which some users may find intrusive.
  • Limited Customer Support: Compared to traditional carriers, customer service options may be less comprehensive.
  • Potential Data Limitations: Free plans may have restrictions on data usage, affecting overall performance.

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TextNow Customer Reviews (11)

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Feb 7, 2023
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TextNow Customer’s Q&A

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TextNow Features and Benefits

TextNow is a free phone service and mobile data provider that offers free calling and texting services to customers with eligible devices. Here are some key features and benefits:

Key Features:

  • Calling, Texting, and Group Chat: TextNow provides these three key features. It also offers custom phone numbers and add-ons.
  • Use with or without Wi-Fi: Unlike most messaging apps, users can use TextNow both with and without Wi-Fi. If you don’t have adequate Wi-Fi coverage or are on the move, you can simply switch to a TextNow SIM card, which provides nationwide mobile networks all across the United States.
  • Unlimited Talk and Text: All TextNow plans, even the lowest-cost one, feature unlimited talk and text to the U.S. and Canada.
  • Unlimited LTE Data: TextNow’s most intriguing plan is a $39.99 monthly offering that delivers unlimited LTE data.

Benefits:

  • Cost-Effective: TextNow can help you lower your monthly bill by using Wi-Fi to handle your calls and texts when available. This focus on Wi-Fi enables the carrier to offer low monthly rates on its plans.
  • Keep Your Old Number: The company allows users to keep their existing number.
  • Earn Credit: TextNow also lets you add credit to your account by completing surveys, installing apps, or watching ads.

TextNow Pricing

TextNow Pricing

TextNow offers a variety of pricing plans tailored to different user needs. The key options include:

  • Free Plan: Unlimited calling and texting within the U.S. and Canada, supported by ads.
  • SIM Card: A one-time cost of $4.99 for a SIM card, which includes 1GB of Essential Data per month.

Unlimited Data Passes:

  • Hourly Pass: $0.99 for one hour of unlimited data.
  • Daily Pass: $4.99 for one day of unlimited data.
  • Monthly Pass: $39.99 for one month of unlimited data.

Add-Ons:

  • Premium Numbers: Available for $4.99/month, offering easy-to-remember numbers.
  • Lock-In Number: Costs $4.99/month to keep a number associated with the account.
  • Ad-Free Options: Ad-Free Lite and Ad-Free+ subscriptions are available for those who prefer an ad-free experience.

These pricing structures provide flexibility for users based on their data needs and usage patterns.

Payment Method

TextNow Payment Methods

TextNow accepts various payment methods for its services. Users can utilize:

  • Credit Cards: Major credit cards such as Visa and MasterCard are accepted.
  • PayPal: This option is available for those who prefer using their PayPal account.

Users can manage their payment methods through the Payments section in their account settings, allowing for easy updates and changes as needed.

TextNow FAQs

FAQ

TextNow Return Policy?

TextNow Return Policy

TextNow offers a free return and exchange policy. As of July 27, 2023, customers can return items without incurring any shipping fees.

Key Points:

  • Free Returns: Customers can return products at no cost.
  • Exchange Policy: Exchanges are also permitted under the same conditions.
  • Time Frame: Specific details regarding the time frame for returns may vary; checking the latest updates on their website is advisable.

For any further inquiries or specific situations, contacting TextNow directly is recommended.

FAQ

TextNow Alternatives

Here are some of the top alternatives to TextNow:

  1. Google Voice: This service provides a VoIP phone number for personal or business use. The number is linked to your Gmail account. It has its own website, not just an app. Voicemails are automatically transcribed.

  2. Skype: A popular free voice-over IP and instant messaging service globally. It allows users to text, video and voice call over the internet.

  3. TextMe: An alternative that offers similar services.

  4. Hushed: Another alternative for calling and texting.

  5. textPlus: This app offers similar services.

  6. Numero eSim: An alternative that you might find useful.

  7. Textfree: This app offers similar services.

  8. GoDaddy Smartline: An alternative for business use.

  9. JMP.chat: This is another alternative that you might find useful.

  10. Line2: This is another alternative that you might find useful.

Each of these alternatives has its own unique features and advantages. It's recommended to explore each one to see which fits your needs best.

FAQ

How To Open A TextNow Account?

To open an account on TextNow, follow these steps:

  1. Download the TextNow app from your device's app store.
  2. Open the app and click on "Sign Up Free".
  3. You can sign up using your email address, Facebook account, or Google account.
  4. Verify your email or phone number by following the prompts.
  5. Enter some basic information like your name and email address.
  6. The app will ask you for an area code and assign you a number in that area code.
  7. Start using TextNow to make calls or send texts. Customize in settings.

Remember, you can also use TextNow on your desktop by logging into your account from the website. Enjoy your new TextNow account!

FAQ

About Textnow.com Payment Method?

TextNow allows users to manage their payments and add funds through the app or from the account page on TextNow.com. Users can update their payment methods, edit or remove a card already associated with their account, add a new card to use as the default payment option, and add money to their account balance for use in future payments or for international long distance calling. Users can add money to their account balance by clicking the 'Add Money' button at the top of the Payment Methods page and selecting the amount they'd like to add ($5, $10, or $20). The primary card on file will be charged for the chosen amount. To edit an existing card, users can click the 'Edit' button on the card they want to update. To delete a card, users can find the card they want to delete and click 'Remove'. Note that the primary card cannot be removed, and at least one card must be on file to use with the TextNow account. To add a new card, users can click on '+ ADD NEW CREDIT CARD' and enter their card information. If users want the new card to be their primary, they can check the box for 'Make This My Primary Card'.

FAQ

About Textnow.com Popular Products and Services?

TextNow is a popular communication app with over 250 million downloads. It offers a free phone service and mobile data provider that provides free calling and texting services to customers with eligible devices. The app provides premium numbers, group chats, international calling, and add-on services. TextNow stands out with its innovative call management features, including call forwarding, virtual receptionists, and Interactive Call Response (IVR). These tools empower businesses to handle calls efficiently, providing a professional and streamlined experience for both the business and its clients. TextNow is especially useful for mobile app development services companies because it is a mobile data provider that can help understand your audience. TextNow is the ultimate solution for free texting and calling with your own phone number. You can use the TextNow app over wifi or get the TextNow SIM card for phone service. You can also access your account from any device and enjoy cross-platform features. No monthly bills, no contracts, no hassle. Phone smarter with TextNow.

FAQ

What is the return policy for Textnow.com?

The return policy for Textnow.com is as follows: If a subscription is cancelled, refunds are only eligible with 0MB of data usage during a billing cycle. Refunds are considered a one-time exception, and will not be applied toward multiple billing cycles. Upon cancelling, a refund will be processed automatically if it meets the above criteria. However, for more detailed information, it's recommended to check the official website of Textnow.com.

FAQ

Is TextNow really free?

Yes, TextNow offers a free phone number and unlimited texting and calling within the United States and Canada. The free service is supported by advertisements, but users can also opt for a paid subscription to remove ads and gain access to additional features.
FAQ

Can I use TextNow without Wi-Fi?

Yes, TextNow can be used without Wi-Fi, but it will use cellular data if it's available. If there is no Wi-Fi or cellular data available, then the app will not be able to connect to the internet.
FAQ

Can I use my own phone number with TextNow?

No, TextNow provides users with a new phone number that they can use to make calls and send texts. However, users can port their existing phone number to TextNow for a fee.
FAQ

Is TextNow safe to use?

Yes, TextNow is safe to use. The app uses end-to-end encryption for all messages and calls, and it does not share user data with third-party advertisers. However, like any communication app, it's important to use caution when sharing personal information online.
FAQ

Can I make international calls with TextNow?

Yes, international calls are available with TextNow, but they are not included in the free service. Users can purchase credits to make international calls, or they can opt for a paid subscription that includes international calling.
FAQ

Can I use TextNow on multiple devices?

Yes, TextNow can be used on multiple devices with a paid subscription. This allows users to switch seamlessly between devices without losing their conversation history or call log.
FAQ

About Textnow.com Prices and Cost?

TextNow offers a variety of plans to cater to different needs. The Wi-Fi Talk and Text service is available for free and requires a Wi-Fi connection to be able to text and call. The Nationwide Talk & Text service is free for anyone living in the United States, which means there's no billing for it! This service runs on a nationwide network and requires a one-time purchase of a TextNow SIM card. This plan does not require a Wi-Fi connection or data plan to access calling and texting.

For those who need mobile data to access the internet and other apps outside of TextNow, there are options to purchase a 1-hour or 24-hour unlimited data pass, or subscribe to a monthly unlimited data pass.

There are also options for Ad Free+ plans that remove ads and offer additional features like call forwarding, unlimited photo & video history, and mobile data.

For those who don't like ads, there's an option to purchase a subscription to remove them. Users can access the free wireless network with a one-time purchase of a TextNow SIM card, allowing users to call and text without the need for WiFi.

In terms of cost, TextNow is known for offering cheap cell phone plans, with plans starting completely for free and ranging from weekly pricing (up to $4.99/week for 1GB) to monthly pricing (up to $29.99/month for 7GB). A SIM card costs $4.99. For this price, you can expand your unlimited free calling and texting from Wi-Fi to a nationwide GSM network. That means you'll be able to call and text on the go for a one-time $4.99 cost.

FAQ

How do I add funds to my TextNow account?

To add funds to a TextNow account, follow these steps:

  1. Head to the My Account page on TextNow.com.
  2. Scroll down to the Payments section and select Payment Methods.
  3. Click the Add Money button in the banner at the top of the page.
  4. Click on the amount to add to the account balance ($5, $10, or $20).
  5. Click Continue to charge the Primary card on file for the chosen amount.

Remember, it's possible to edit or remove a card already associated with the account, add a new card as the default payment option, and add money to the account balance for use in future payments or for international long distance calling. If there are any issues or further questions, TextNow support can be reached via chat. The chat hours are 10am-5:30pm (Eastern), every day. For the best chat experience, it's recommended to use a different device than the one that needs help with. This way, the issue can be troubleshooted without risking the chat window being closed. Hope this helps!

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